Labamu Omnichannel: An Efficient Delivery Service Solution for Your Food & Beverage Business!

If you’re running a food business, you already know how overwhelming it can be to handle orders coming from every direction. On one side, you need to serve walk-in customers at your store, but on the other, you also have to stay on top of online orders from apps like GrabFood, GoFood, or ShopeeFood.

The problem? Each platform has its own app. That means you constantly switch between devices just to check orders, update stock, or adjust menu prices.

The result? Most of your time is wasted on technical operations—when what really matters is keeping your food quality consistent, delivering excellent service, and growing your business strategy.

The good news is, there’s now a smarter way to simplify everything. Labamu Omnichannel is here to help you manage all your delivery services across multiple platforms—right from a single system.

With this feature, Labamu isn’t just a POS system for your physical store anymore, but a complete solution for both your online and offline business.

Want to see how it works and what benefits it brings to your food business? Keep reading until the end of this article!

Why is Omnichannel Important for Culinary Businesses?

The trend of online culinary businesses in Indonesia continues to rise. According to Statista, revenue from food delivery services in Indonesia is projected to reach over USD 6 billion by 2025. Platforms such as GrabFood, GoFood, and ShopeeFood have become major players, opening wide opportunities for culinary entrepreneurs.

However, this growth also comes with new challenges. Many food businesses struggle because they have to manage multiple apps at the same time. For example:

• The menu on GrabFood has been updated, but the changes were forgotten on GoFood.

• Stock on ShopeeFood has run out, but it still appears available on GrabFood.

• Orders come in simultaneously from different platforms, leaving staff confused about which to prioritize.

These are classic problems often faced by many culinary businesses.

This is where the omnichannel concept becomes crucial. Omnichannel is not just about connecting multiple sales channels, but also ensuring that all data—menus, stock, and orders—are integrated and automatically synchronized.

Introducing: Labamu Omnichannel

Labamu, already known as a modern POS system for culinary businesses, is now launching its latest feature called Labamu Omnichannel. With this feature, you can manage all delivery platforms from a single dashboard.

Currently, integration is available with GrabFood, and soon it will also support GoFood and ShopeeFood. This means you no longer have to switch between multiple apps just to check incoming orders.

Key Features of Labamu Omnichannel for Culinary Businesses

1. Integration with Food Delivery Platforms

You can directly connect your GrabFood account to the Labamu system. Soon, GoFood and ShopeeFood will also be integrated. This way, all orders are consolidated in one place.

2. Product Menu Management for Your Culinary Business

Tired of updating menus manually on each app? With Labamu Omnichannel, you can manage menus, prices, and product availability from a single dashboard. For example, if you want to change the price of a certain drink, just update it in Labamu and it will automatically sync across all platforms.

3. Centralized Order Management

All orders from GrabFood are directly integrated into the Labamu POS system. Your staff only needs to check one screen to manage both offline and online orders. This reduces the risk of missed or overlooked orders.

4. Automatic Stock Synchronization

One of the biggest challenges in the F&B industry is inventory management. Labamu Omnichannel helps by automatically synchronizing stock levels so every time an order comes in, the stock count updates instantly.The result? More accurate inventory data and no more “out of stock but still showing available” situations on delivery apps.

5. Sales Dashboard

Labamu Omnichannel comes with a comprehensive dashboard that displays sales data from multiple delivery platforms. You can see which products sell best, peak operating hours, and weekly sales trends. These insights can help you design better promotion strategies.

Example: A More Efficient Restaurant

Imagine you run a small café in South Jakarta. In a single day, you may receive dozens of orders from GrabFood, a few more from GoFood, plus walk-in customers at your store.

Before Labamu Omnichannel, your staff had to juggle three different devices: a tablet for GrabFood, a smartphone for GoFood, and the POS system for in-store orders.

The result?

• Some orders were delayed.

• Bread stock ran out, but still appeared available on the GoFood app.

• Staff felt stressed from having to multitask excessively.

But after using Labamu Omnichannel, all orders go into one system. Stock updates automatically, and menus are easier to manage. This makes operations run more smoothly, customers happier, and gives you more time to focus on creating new menus.

What’s the Next Step You Can Take?

If you’re interested, Labamu offers several options to help you explore this new feature further, such as:

• Free demo. You can sign up for a live demo to see exactly how the feature works.

• Free guide in e-book or PDF format. Labamu provides a practical guide to managing your F&B business with omnichannel solutions.

• Webinars and workshops. Join interactive sessions with the Labamu team to learn strategies for maximizing your online sales.

  
  

These small steps will help you understand how Labamu Omnichannel is truly relevant to your daily business needs. This way, you can fully experience the benefits of the feature, such as:

• Higher efficiency by managing all orders in one place without juggling multiple apps.

• Accurate stock and menu updates thanks to automatic synchronization across all delivery platforms.

• Simplified operations, allowing your staff to focus on serving customers instead of struggling with multiple devices.

• Reliable sales data that provides valuable insights for smarter business strategies.

• Easier expansion since operations become streamlined and manageable from a single system.

  
  

If you’re serious about making your culinary business more efficient and ready to scale, now is the time to try Labamu Omnichannel. Sign up today and explore its full features on Labamu!

With just one small step, you can transform the way you run your business—from complicated to streamlined, from manual to automated, and from just surviving to growing faster.

With Labamu Omnichannel, you can focus on what truly matters: creating delicious food and building a delightful customer experience. As for the technical side? Leave that to Labamu.

👉 This feature will be available soon. Download Labamu now and be the first to experience all the benefits of Labamu Omnichannel!